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Privacy Policy

Last updated · June 2026

This Privacy Policy explains how Hexel collects, uses, discloses, and safeguards personal information when you use our platform and website.

01

Information we collect

We collect information in the following categories:

  • Account information such as name, email, and organization.
  • Usage and telemetry data about how the Services are used.
  • Customer Data you submit to operate agent fleets.
  • Billing details processed through our payment provider.
02

How we use information

We use information to provide, secure, and improve the Services; to enforce governance and audit controls; to communicate with you; and to comply with legal obligations.

03

Legal bases

Where applicable, we process personal data on the bases of contract performance, legitimate interests, consent, and legal compliance.

04

Sharing and disclosure

We do not sell personal information. We share data with sub-processors who support the Services under contractual safeguards, and as required by law. A current list of sub-processors is available on request.

05

Data retention

We retain personal information for as long as necessary to provide the Services and meet legal obligations. Customer Data is retained according to your configuration and applicable agreements.

06

Security

We maintain administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and at rest, access controls, and continuous monitoring.

07

Your rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. Contact us to exercise these rights.

08

International transfers

Where data is transferred across borders, we rely on appropriate safeguards such as standard contractual clauses.

09

Changes and contact

We may update this policy periodically. For privacy inquiries, please contact us.

Template notice

This document is a structural template for the Hexel design system and is not legal advice. Review with qualified counsel before publishing.

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