Information we collect
We collect information in the following categories:
- Account information such as name, email, and organization.
- Usage and telemetry data about how the Services are used.
- Customer Data you submit to operate agent fleets.
- Billing details processed through our payment provider.
How we use information
We use information to provide, secure, and improve the Services; to enforce governance and audit controls; to communicate with you; and to comply with legal obligations.
Legal bases
Where applicable, we process personal data on the bases of contract performance, legitimate interests, consent, and legal compliance.
Sharing and disclosure
We do not sell personal information. We share data with sub-processors who support the Services under contractual safeguards, and as required by law. A current list of sub-processors is available on request.
Data retention
We retain personal information for as long as necessary to provide the Services and meet legal obligations. Customer Data is retained according to your configuration and applicable agreements.
Security
We maintain administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and at rest, access controls, and continuous monitoring.
Your rights
Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. Contact us to exercise these rights.
International transfers
Where data is transferred across borders, we rely on appropriate safeguards such as standard contractual clauses.
Changes and contact
We may update this policy periodically. For privacy inquiries, please contact us.
Template notice
This document is a structural template for the Hexel design system and is not legal advice. Review with qualified counsel before publishing.